I can't wait to receive my stuffed toy!
Orders and Shipping
Just go to My Account and add your email address to create your account. You can also create an account during checkout.
Please email as soon as you can to update your shipping address.
You will recicve an email confirmation once your order is shipped with Royal Mail tracking code.
All our payments goes via PayPal or Stripe and we do not have access to your credit card details.
We do ship worldwide
It depends on size of your order, most of our orders comes in one package.
Love my soft toy but can I exchange it?
Returns and Exchanges
If you are not happy with your soft toy for any reason when you receive it, we will replace it or you can return it for full refund within 30 days. Custom or personalised plush toys can’t be returned or exchanged unless they arrive damaged or defective. Email us at email@example.com
Please email us at firstname.lastname@example.org
Please email us at email@example.com and describe what’s wrong with your package and we will replace it straight away.
Please send it back to Maua Gang, 6 Hawthorne Road, HP13 7EP, High Wycombe.
It’s best to email us directly at firstname.lastname@example.org or give us a call on +44 330 133 8245. We promise to reply as soon as possible.
Please send us an email to email@example.com with your order number and correct shipping address.
Please send us an email to firstname.lastname@example.org with your order number and we will cancel and refund it asap.
No but you can drop us an email at email@example.com and we will let you know as soon as it back in stock.
What is all about Maua?
Maua Gang Toys
Maua means little and it’s the nickname of our founder. Maua Gang means Little Gang
Yes, all our soft toys are made from safe and non-toxic materials and UKCA & CE certified.
All our products are designed and handmade in our studio in High Wycombe, UK.
Maua Gang plush toys are machine washable on low temperature and gentle cycle. Make sure to air-dry your toy to keep it in the best condition.
Can I make my own plushie?
Custom Plush Toys
Absolutely! We specialize in bringing your unique plush toy designs to life. Whether you have a specific drawing, design, or even a picture, we can work with you to create a custom plush toy that matches your vision. For more information on our custom design services, please visit our dedicated page Custom Plush Toy for further details. We look forward to turning your ideas into a huggable reality!