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HANDMADE IN UK

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MAUA@MAUAGANG.COM

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Contact Us

Got a question for us? Check the FAQs!
Still, need help? Contact us at maua@mauagang.com
Call us on +44 330 133 8245

Stockist

Urban Makers

347 Roman Road, E3 5QR, London
 

Deptford Does Art

28 Deptford High St, SE8 4AF, London

Inspired

20 The Promenade, BN11 3FJ, Worthing

The Pie Dwag Tail

8 Appleyard, NR26 5AR, Holt

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Common queries answered

Frequently asked Questions

If you are not happy with your soft toy for any reason when you receive it, we will replace it or you can return it for full refund within 30 days. Custom or personalised plush toys can’t be returned or exchanged unless they arrive damaged or defective. Email us at maua@mauagang.com

If you are not happy with your soft toy for any reason when you receive it, we will replace it or you can return it for full refund within 30 days. Custom or personalised plush toys can’t be returned or exchanged unless they arrive damaged or defective. Email us at maua@mauagang.com

Please email as soon as you can to update your shipping address.

You will receive an email confirmation once your order is shipped with the Royal Mail tracking code.

Please email us at maua@mauagang.com. We promise to reply as soon as possible.

Yes, Our payment goes via PayPal so it’s very secure, also our website is SSL encrypted during the shopping checkout process!

We ship worldwide

Your order will be delivered in one package. If the order is very large, it may be split into two or three boxes but will be shipped as one parcel.

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From Drawing

Turn your drawing into plushie

From your Book

Turn your book's charcter into s plushie

Recreate

Remake your lost plushie

Handmade

All plushies are handmade in the UK

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