We ship all our orders via Royal Mail 1st class and if you place an order before 2pm we will dispatch it the same day. Royal Mail aims to deliver the next working day including Saturdays.

If you are not happy with your soft toy for any reason when you receive it, we will replace it or you can return it for full refund within 30 days. Email us at [email protected]

Please email as soon as you can to update your shipping address.

You will recicve an email confirmation once your order is shipped with Royal Mail tracking code.

Please email us at [email protected] We promise to reply as soon as possible.

Yes, Our payemnt goes via PayPal so it’s very secure, also our webiste is SSL encrypted during the shopping checkout process!

We ship worldwide except USA, Canada, Australia and New Zealand.

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